The Platinum Credit Card Login, Bill Payment and Customer Support Information

The Platinum Image

The Platinum credit card is a AMERICAN EXPRESS card issued by American Express (Amex). On this page, you will find step by step instructions about logging into your The Platinum account, bill payment options and contacting customer support. We have also mentioned features offered by card including fee structure and rewards.

The Platinum login stepsThe Platinum Credit Card Login

Follow the steps given below to login into your credit card account:

Step 1: Navigate to the credit card login page (link opens a new window).

The Platinum credit card login
Step 2: Enter your ‘User ID‘ and ‘Password‘ in the space provided.
Step 3: Click on ‘Log In‘ button.

Following the above steps, you will be able to successfully login into your credit card account.

The Platinum bill paymentBill Payment/ Make Payment Options

Option 1: One can make the payment simply logging into the credit card account. Refer the login guide above.

Option 2: Mail your payment to the address given below. Make sure you include the payment stub along.

First Class Mail
American Express
P.O. Box 650448
Dallas, TX 75265-0448

Express Mail
American Express
Attn: Express Mail Remittance Processing
1200 W 7th St, L2-200
Los Angeles, CA 90017

Option 3: One can also make their payment over the phone by calling on 1-800-954-0559. A small fee may be applicable.

The Platinum customer support

Customer Support

Phone Number 1-800-954-0559 within U.S.
1-801-449-4019 outside the U.S. (call collect)
AddressAmerican Express Customer Relations 02-04-404315 S 2700 WSalt Lake City, UT 84184-0440

Credit Card Summary

Issued byAmerican Express
Credit Score NeededThe Platinum credit card - credit score Average
Foreign Transaction Fees0.00%
Annual Fees$550
Card SecurityChip & Signature
Login Link
Card Activation/Enroll
Card Description
Terms of Service

Credit Card Features

  • EMV, Zero Foreign Transaction Fees, Free Credit Score, Airport Lounge Access, Auto Rental Insurance, Concierge Service, Elite Status, Extended Warranty Program, Lost Luggage Reimbursement, Purchase Protection, Travel Accident Insurance, No Fraud Liability, Private Jet Access, Companion Ticket, Mobile Pay Ready, Free Wi-Fi Access, Annual Uber Credit, Annual Travel Credit, Presale Tickets


  • Earn Upto 1 Membership Rewards point for every eligible dollar you spend., Earn Upto 5 Membership Rewards points for flights booked directly with airlines or with American Express Travel., Earn Upto 5 Membership Rewards points on eligible hotels booked on, Earn Upto 2 Membership Rewards points for Uber rides when you enroll.

Web Links

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Article Updated on 13/11/2017